Experience職歴
About three years of IT and customer support with a focus on fraud prevention, plus bug-bounty security research. Careful, quick and calm with people who need help.
English CV, 履歴書 and 職務経歴書 available on request. JLPT N5 passed, studying for N4. Looking for visa sponsorship in Japan.
What I do仕事の内容
Stop fraud before it hurts
At FINN.no, Norway's biggest marketplace, I investigated reports of scams, fake ads and hijacked accounts, decided what needed action, and escalated the serious cases.
Help people, fast and calm
Phone, email and chat, often with someone who has just been tricked. Clear advice on how to trade safely, and an answer that actually solves the problem.
Make the work smoother
Better Zendesk routines and workflows with the team, about 15% more efficient. Small improvements every week add up.
How I work仕事の進め方
An investigator's mindset
Fraud cases, bug bounties and OSINT all train the same habit: notice the small detail that doesn't fit, follow it, and document what you find so others can act on it.
Security and service together
Security only works when people understand it. I can explain a risk to a customer in plain words and write a technical report for a developer.
Discipline from the Air Force
Four years in the Royal Norwegian Air Force taught me procedure, confidentiality and calm under pressure.
I build what's missing
When a tool doesn't exist, I make it: three apps released so far, from design to launch: Oni Dojo on Google Play, Rireki Studio on the web and Tokoyami Oni Radio. See projects.
What I'd bring to a team in Japan日本のチームへ
- IT support and security operations in English, with Japanese growing every day
- Fraud prevention and account-security experience from a large consumer platform
- Hands-on Linux, Windows Server, networking and Azure from my studies
- Customer support in English and Norwegian for international users
- Ready to relocate as soon as there's an offer
Timeline経歴
- 2025 – now
Security researcher · Intigriti (bug bounty)
Web application research with OSINT, reconnaissance and attack-surface analysis. Responsible disclosure, with reports covering reproduction steps, impact and suggested fixes.
- 2022 – 2026
Customer Support / Fraud Prevention Specialist · Releasy AS for FINN.no
Support by phone, email and chat for Norway's largest marketplace. Advised users on safe trading, investigated fraud reports and account misuse, handled fraudulent ads, and helped improve our Zendesk workflows (about 15% more efficient).
- 2016 – 2021
Farm staff, then sales associate · Prestholt Geitost
From crops, machinery and livestock to the shop counter: customer service, product guidance, inventory.
- 2014 – 2015
Manufacturing & assembly · Glen Dimplex
Assembly, quality inspection, painting, packing and warehouse work.
- 2008 – 2012
Royal Norwegian Air Force
Military service and base support, then ICT and communications support: network and communications infrastructure, monitoring and first-line incident response, security procedures.
Skillsスキル
Security
- Fraud and account-misuse investigation
- Bug bounty, vulnerability reporting
- OSINT (Shodan, SpiderFoot, image analysis)
- Phishing awareness
IT
- Windows 11, Windows Server, Linux basics
- Networking: TCP/IP, DNS, VPN
- Azure / AWS basics (AZ-900 in progress)
- Python, Bash, PowerShell, SQL basics
Support
- Zendesk, Jira, ServiceNow
- Phone, chat and email
- Microsoft Office, Slack, Teams
- Process improvement
Tools I've usedツール
Security & network
WiresharkNmapShodanSpiderFootUFWOpenSSH (keys only)Cisco Packet TracerSystems & cloud
Ubuntu ServerWindows ServerWindows 11VMware WorkstationNginxrsync backupsAzureBuilding apps
JavaScriptPythonBashPowerShellElectronCapacitorSupabase (Postgres, RLS)KotlinGit & GitHub ActionsSupport
ZendeskJiraServiceNowSlackTeamsLanguages言語
Norwegian
Native
English
Business, advanced
日本語
JLPT N5 passed, studying for N4